We are honored to have you as a customer and look forward to helping you establish or re-establish your credit. It is important to us that you always feel free to contact us in our office either via email (customerservice@greatlakesfi.com) or by telephone at (773) 857-3636. Our mission is to provide access to reliable transportation of your choosing while improving your credit by making timely auto payments. That being said, unforeseen events do happen in life. It is important that if one of these unwelcome events should arise, you contact our office immediately to help guide you successfully throughout your auto loan journey. Great Lakes' Customer Success Representatives are standing by from 8:30am to 5:30pm M-F as well as 9:00am to 12:00pm Saturday and ready to offer solutions using our years of experience and expertise.