Make a Payment
Customer Center

Contact Us

We here at Great Lakes Financial find that communication between our customers and staff is important throughout the course of a loan. We encourage our customers to contact a Customer Success Representative should you need any assistance or have questions.

Questions or Comments

* Required fields

Contact Info

Address for payments

PO Box 13489
Chicago, Il 60613


Monday - Friday: 8:30am - 5:30pm
Saturday: 9am - 12:30pm
(Saturday: Underwriters will be available on their direct lines.)

Phone Number:

(773) 857-3636


(773) 857-1626
Matt Gleason

Managing Partner

Collections, Asset Recovery and Collateral Sales
(773) 857-3639
Garrett Rothe

Managing Partner

Credit/Underwriting and Sales Operations
(773) 857-3637
Walter Welch

Managing Partner

Risk Analysis and Accounting
(773) 857-3638